In replacing manual efforts with machine, i.e. automation, the main benefits from producer perspective are as follows:

  1. cost less time to deliver the same product
  2. cost less money to deliver the same product
  3. cost less errors to deliver the same product

In contrast, the following are the main benefits from consumer perspective:

  1. earlier to receive the same product
  2. cheaper to buy the same product
  3. higher quality products

To determine the next area of automation, people can look at cost of time, money and errors. It could further be collapsed into money, assume time is money, and errors cost time and money.